You are a Graduate Business Analyst working for a large business consulting firm, Sunbury & Co.,

specialising in Corporate Governance. Your manager, Jack Evans has been asked by an old friend

of his, Grace Hughes, now a UK Limited Company Chief Executive and Director to give advice as

per her letter, Appendix A, on page 8 of this brief. Relevant company information for Phantastic IT

Services Limited is provided in Appendix B (page 9).

Jack has tasked you to draft a reply that he can send, under his own name, with no amendment by

him. He has told you that he will use the level of amendment he feels is needed, to determine

your annual bonus (In practical terms your "bonus" is your mark with 'Jack' the marker).

Your response should draw on reputable and reliable sources only (to be clear that means no

unattributed internet sources quickly googled, so no 'Anon' references please). Academic articles,

company or institutional sources, and professional sources are required for this work. No marks

will be given for sourcing your work from lecture slides or lecturer or tutor opinions or material, so

please don't do that. This is meant to be based on your independent research. The flip side is that

credit will be given for genuine insight and communication skill, as would be required in a real

exercise of this nature. A Chief Executive would reject unreliable sources. All sources must be

properly referenced using the UWE Harvard method.