System 1: Pizza House

A new home delivery-focused pizzeria opens up in the neighborhood. At first, the demand is low,

but the pizza's quality is excellent, as well as the delivery times. After a while, the pizzeria gets

noticed and is featured in a local online food blog. As a result, the demand for pizzarises sharply.

But the pizzeria owners are reluctant to purchase more delivery capacity (pizza delivery vehicles

and personnel) along with higher pizza production capacity (additional pizza ovens). That results

in higher delivery times and a larger percentage of undercooked pizzas, in turn lowering the number

of returning customers. As a result, the pressure for additional investment in both delivery and

production capacity is eliminated. The pizzeria owners are happy that they held off on the additional

investment.

For the system above, please include the following in your submission:

Problem 1. System Boundaries Diagram and Table (30 pts)

A. Internal Processes and Components

a. List any entities/subsystems/internal processes

included in the system (e.g. ordering, baking, etc.).

Include at least 4 (you can include the examples).

These need to be included in the table below (not

required for the system boundaries diagram, but will

be helpful for creating the flowchart).

b. List what resources/components are used by these

processes (eg delivery vehicles, ovens, etc.). Include

at least 4 (you can include the examples). These need

to be included in the table below and as internal

components in your system boundaries diagram